Case Study | Legacy Decks

Chris Breen spent his entire adult life working in the construction industry until 2016, when he realized a dream of giving homeowners the quality building experience they deserve. He and his wife Amy are the owners of Legacy Decks. 

With the help of Ninety.io Whole Company Tools™, Chris has strengthened his organization and built Legacy Decks into an award-winning building company specializing in high-end outdoor living projects using only the top brands in the industry. Here's how he did it.

First Impressions on Impressive Accessibility

When Chris and his team started using Ninety, they were instantly impressed with the accessibility to the common ground that the cloud-based business operating system gave them. They could track metrics and KPIs and deal with Issues quickly versus the old way of interrupting a decision-maker every time an answer was needed.

"By looking at the big picture every week in Ninety, it gives me the ability to react faster and be more efficient. It gives me the freedom to focus on the metrics that I am responsible for without having to worry about day-to-day processes. It really frees up a lot of capacity as far as mind space goes, too."

Whole Company Visibility Encourages Continuous Improvement

Chris is no stranger to remote work, often traveling to help build his business. Especially when he's out of the office, the visibility into his company that Ninety enables allows him to operate with a higher level of knowledge about Legacy Decks' status.

"I'm able to tell at a glance how the business is doing. It takes the guesswork out of running the business and allows me to put my attention towards actually building the business. When I need to dive deep into something that's not trending well, I know I can do it much quicker."

Ninety Meetings helps Chris get a clear and more detailed picture of the real work that's going on with his teams, whether he's working remotely or in the office. He can see from well-organized meeting agendas whether the focus is on priorities that require further discussion with the team. He can also see if team members are staying on-task and on-schedule and taking action to identify opportunities, so he can hold them accountable for solutions that create value.